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1. #Unable to recover deleted items outlook 2016 update
2. #Unable to recover deleted items outlook 2016 archive

Now, open up Powershell and connect to Exchange Online (I use connect-ExchangeOnline command with modern authentication, as I've added these cmdlets to my Powershell environment, but you can still use the downloadable Exchange Powershell and connect-EXOPSession command if you like, they are both the same thing).įorce update to the retention policy by typing: Next, go to the mailbox in question, click on Mailbox Features, and add change the Retention Policy to the new one you just created and save. Now, go to Retention Policies, and create a new policy, name it, and go to + sign for Retention Tags and add the one tag you just created and save the policy. Hit the + sign and "apply automatically to a default folder." Choose Deleted Items as the default folder, then click Permanently Delete, Retention Period should be Never. PLEASE NOTE, you will be permanently deleting items in the Deleted Items box in this process and they will NOT be recoverable! You can change things back to defaults after completion.įirst, create a deleted items policy for the mailbox in question by going to EAC, Compliance Management, Retention Tags. It involves multiple steps to solve and will take some machine time to complete, but I will provide some Powershell steps to assist you. After a 10 day odyssey with Microsoft support there are specific reasons why deletion is not possible, especially as the mailbox gets to 100% full. MS ticket open but no fix at this Rose and others, let me be of some assistance here. So this is very frustrating to say the least. Get-MailboxFolderStatistics -FolderScope "DeletedItems" | Format-List Name,FolderAndSubfolderSizeįolderAndSubfolderSize : 79.86 GB (85,753,721,801 bytes) Get-MailboxFolderStatistics -FolderScope "RecoverableItems" | Format-List Name,FolderAndSubfolderSizeįolderAndSubfolderSize : 110 GB (118,111,612,814 bytes)įolderAndSubfolderSize : 92.84 GB (99,683,338,775 bytes)

#Unable to recover deleted items outlook 2016 archive

Tried using MFCMapi to delete the contents of the Deleted Items and Recovery Items.Start-ManagedFolderAssistant Delete via OWA - items delete "temporarily" then reappear.Search-Mailbox -SearchQuery ‘(received=.)(sent=.)’ -DeleteContent -Force.Issue is our 100GB mailbox limit keeps getting maxed out and I cant delete anything to make space. When we delete items, they show back up in seconds.

Mailbox is now just under its 50gb limit and problem is getting urgent as this mailbox processes emails automatically so needs to be workingĪny ideas am experiencing also. Ĭode: MAPI_W_PARTIAL_COMPLETION = 0x00040680įunction lpParentFolder->DeleteFolder( lpItemEID->cb, reinterpret_cast(lpItemEID->lpb), lpProgress ? reinterpret_cast(m_hWnd) : NULL, lpProgress, ulFlags)įile c:\projects\mfcmapi\ui\dialogs\hierarchytable\msgstoredlg.cpp

I have a service mailbox which has 60000 emails in deleted items folder and I can't empty it - tried in Outlook and via OWA - they appear to go but if I refresh they come backĪlso tried mfcmapi deleting "recoverable items" and "deleted items" as per which doesn't workĪlso tried deleting the whole Deleted Items folder as per mention here. Have a problems with Office 365 / Outlook 2016 / Exchange Online Plan 1